FAQ

Answers to the common questions.

What platform are grinds delivered on?+

Live classes are delivered on Microsoft Teams (or another admin-approved platform). You'll get the join link once your booking is confirmed.

How big are the classes?+

Small groups, normally 4 to 10 students, 75 minutes per weekly session.

What levels do you cover?+

Higher and Ordinary Level for Physics and Chemistry, where classes are running.

How does booking work?+

Choose subject, level, class and package. Pay securely and get email confirmation plus your calendar file.

What if I miss a session?+

You still get the recording and the notes for that class.

Can I download resources to keep?+

Yes — you own your digital downloads under a personal-use licence (not for redistribution).

Do you offer refunds?+

See our Refunds page for the current terms — set per class type.

What is the Exam Builder?+

A teacher tool for building Physics and Chemistry papers from a reviewed question bank. €5/month or €50/year. Cancel anytime.